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Selling merchandise through marketbymouse.com is a unique experience. This section
gives you advice about how to best use marketbymouse.com as a listing service.
If you're a buyer, read Tips for Buyers.
Tips in both sections are suggestions for users at marketbymouse.com.
Be Complete In Your Descriptions
Try to anticipate questions people may have, and be complete in your description
of your item. This will save you the trouble of answering email questions from
potential bidders. Don't forget to include in the descriptions image and file
size requirements.
Add Your Photo
Show off your item with an image or photograph and let potential buyers see
your item with more detail. If you are adding images to your auction item please
do not allow the original size of the image to be larger than 300 x 300 pixels,
so that it will conform to the site standards. Coding the image is simple, all
you have to do is input the web address of the image (url). This site does not
upload images, you must have them at an existing url for the auction scripts
to refer to.
Example:
http://www.YourServer.com/auction/images/logo3.gif
No " " or other special characters
Provide Terms For Sale
To properly assure that you receive payment for the items you sell, include
your payment method in your listing. You may want to accept more secure forms
of payment (such as credit cards), where you are able to verify the buyer. Finally,
if you are unsure about a buyer, you may want to use an escrow service.
Be Courteous To Bidders
Remember that, as a seller, you have additional responsibility in any transaction,
since you are advertising a particular item for sale, and are receiving money
for that item when you make the sale. Also, please remember that your actions
reflect directly on marketbymouse.com.
A little bit of courtesy
goes a long way, especially via e-mail. Simply taking the time to write in complete
sentences, with a salutation and closing, can make a big difference in how you
are viewed via e-mail. Be sure to treat everyone with the courtesy that you
expect to receive.
Contact The Buyer
Be sure you take the time to talk on the phone with the buyer, especially if
you have any discomfort about your e-mail exchanges with this person. E-mail
communication is sometimes awkward, and it may be difficult to judge another
person's personality, honesty, etc., without having an actual conversation person-to-person.
Also, many people don't
read their e-mail every day, so you shouldn't assume someone is ignoring you
just because you haven't heard from them in a while.
Advertise
Advertise your item in the appropriate newsgroups, bulletin boards etc. AOL
Classifieds (for AOL customers) is another good spot.
Descriptions
Make your descriptions as accurate as possible as to condition and add as much
technical information as you feel necessary. You can also upload pictures if
you have that technology, or if you have access to a server where you can put
a picture, you can put a link to it when you register the item.
Be sure to include in
the description your shipping and payment options.
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