Buying merchandise through marketbymouse.com is a unique experience. This section
gives you advice about how to best use marketbymouse.com as a buyer. If you're
a seller, read Tips for Sellers.
Know The Item You Bid
On
What you see is what you get on marketbymouse.com. Therefore, if a description
of an item is unclear, be sure to clarify the item description with the seller
before you bid.
Protect From Fraud
Most of the items for sale on marketbymouse.com are offered by private individuals.
As such, these sellers are unregulated which makes protecting yourself from
fraud extremely important. Please check out sellers by reviewing their marketbymouse.com
Feedback, BBSonline, and state and local consumer agencies to find more information
about them or their company.
Remember, marketbymouse.com
is only a listing venue and we do not represent the ability of a seller to complete
the transaction or the quality of the items. Therefore, if you feel at all unsure
about a transaction, ask the seller to escrow the item and payment. You should
negotiate these terms with the seller before the close of an auction. Further,
credit card payments may insulate you from fraudulent transactions for items
over $50.00, so this may be a preferred payment method.
Be Courteous To Other
Users
A little bit of courtesy goes a long way, especially via email. Simply taking
the time to write in complete sentences, with a salutation and closing, can
make a big difference in how you are viewed via email. Be sure to treat everyone
with the courtesy that you expect to receive.
Make Note Of Auction
Details
Copy the username of the seller, e-mail address of the seller, the auction number,
the item description, and the time, date, and price you bid on the item. That
way, you can contact the seller right away to begin completing the transaction
if you are the high bidder. If you return to the site of the item right after
closing, you will see the official results. The e-mail notice about the end
of the auction is not sent until the following morning, so you don’t have
to wait if you return to the item’s page.
Contact The Seller
If you are the high bidder in an auction, be sure you take the time to talk
on the phone with the seller, especially if you have any discomfort about your
email exchanges. Email communication is sometimes awkward, and it may be difficult
to judge another person’s personality, honesty, etc., without having an
actual conversation person-to-person.
Also, many people do not
read their e-mail every day, so you should not assume someone is ignoring you
just because you have not heard from them in a while.
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